OPEN: Tuesday - Friday 10 a.m. to 6 p.m. and Saturday 10 a.m. to 5 p.m.     CLOSED: Sunday and Monday

Our team

Our team puts customer relationships first. That means ethics and honesty over price tags and sales pitches. Our commitment to delivering caring service is rooted in our founder’s family values and a rich tradition of East Tennessee hospitality. As a charter member of The American Gem Society and long-time advocate of the Gemological Institute of America, Kimball’s represents quality brands and provides exceptional service to all customers. We operate by the fair and ethical practices set up by the AGS, which means you can expect accuracy with every sale. Additionally, Kimball’s has been a part of the Kimberley Process since its creation, helping to ensure our customers receive genuine, conflict-free diamonds. We provide value-added services to make sure you walk away with the best experience possible. Come say hello, and we’ll show you what we’re all about.

Sales Professionals

Danny
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Danny is a second-generation jeweler and learned the business from his father, Jim.  He has more than 40 years of business experience inside and outside the jewelry industry, 29 of those with Kimball’s Jewelers. Danny is responsible for the store’s financial management, vendor relations, operations, purchasing, client sales and services, and property management. “I feel blessed to serve the Knoxville community and additional clients across the country on behalf of Kimball’s,” he says.

Jordan
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Jordan was born and raised in Knoxville, where he graduated from the Webb School of Knoxville in 2011. Following high school, Jordan enrolled at the University of Alabama. He graduated in August, 2015 and joined the Kimball’s team shortly thereafter. Jordan has completed certified Rolex training, earned his Applied Jewelry Professional degree through the Gemological Institute of America, and is also a Graduate Gemologist. Jordan says his favorite Kimball’s moment was helping a college buddy pick out his custom engagement ring!

Miohn
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Miohn has been with Kimball’s Jewelers since late Fall of 2021.  This is his first job in the jewelry industry but his sales experience goes back for years.  Miohn moved from North Dakota to become a part of the Kimball’s Team and we are so glad he decided to join us! Miohn's daughter was born in March of 2024 and he has already started her jewelry collection!

Hailie
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Hailie has been with Kimball’s since November 2022.  Before joining us as a full time Sales Team member, she worked for us as a seasonal gift wrapper while in college.  After graduating, she decided to start her career at Kimball’s and we are so glad to have her on our team!

Lacey
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Lacey joined Kimball's in the fall of 2023 after a career in photography.  She enjoys working with clients to make sure they find the perfect piece of jewelry no matter the occasion.  When not working, Lacey enjoys spending time with her two pups on hikes.

Chad
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Chad is our Sales Manager and joined our team in the fall of 2023.  He has years of jewelry experience and is an amazing asset to our team! When not working at Kimball's, Chad and his family do missionary work in Africa where they lived for several years.

Shelby
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Shelby joined the Kimball's Team in the spring of 2024.  While not helping clients find the perfect piece of jewelry, Shelby enjoys playing sports and spending time with her boyfriend.  She says her favorite part of working at Kimball's is connecting with customers and becoming a small part of their special memories through the items she helps them purchase.

Ava
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Ava joined the Kimball's team in late 2024 as one of our Sales Professionals.  She says that it was a great opportunity at the perfect time in her life.  Ava is a first generation college graduate, grew up on an animal rescue farm, and is an artist in her spare time.  She also made jewelry when she was a teenager so she was destined to work in fine jewelry!

Service Professionals

Beth
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Beth joined the Kimball’s team in the Spring of 2019 as the Marketing Director.  Born and raised in East Tennessee, she is a graduate of the University of Tennessee and has almost 30 years of marketing experience.  She embraced the jewelry industry and earned her Applied Jewelry Professional degree from the Gemological Institute of America.  Beth says her favorite part of working at Kimball’s is seeing the joy on a customer’s face when they find the perfect piece of jewelry!

Jana
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Jana spent much of her adult life working at a local college as an athletic trainer. In 2020, she decided to change career paths and go to Jeweler’s School! Her father had been a jeweler and she had always felt a pull toward the industry and finally made the leap. She officially joined the Kimball’s Team in August, then attended jeweler’s school, and transitioned to our shop in November 2020. Since arriving, Jana has expanded her education by also becoming certified to do 3D Cad designs for custom jewelry! Jana is now our Shop Manager overseeing all the jewelers and making sure that all repairs and custom designs are Kimball's quality!

Melissa
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Melissa is Kimball's staff accountant.  She says that accounting chose her early in her career and she has never looked back! When not crunching numbers at work, Melissa enjoys spending time with her three children as they take part in baseball and dancing!

Emma
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Emma joined our team as an Inventory Control Specialist in 2024.  She has worked in the jewelry industry before coming to Kimball's and lends her knowledge to our team.  While not handling the comings and goings of our inventory, Emma enjoys hiking, camping, and curating her collection of plants.

Roger
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Roger joined the Kimball's Team as a jeweler in the fall of 2024.  He previously lived in Florida but wanted to move to an area to raise his children where they could be surrounded by nature.  Roger says that by divine providence, he received a call from Kimball's with a job offer that fit perfectly with his skill set and goals.  He says that after his first day of work, he realized it was all meant to be! The son of Peace Corp parents, Roger was born and raised in Costa Rica.  When not working, he loves fishing, hiking, and spending time with his wife and two kids.

Wendy
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Wendy has been with Kimball's Jewelers since the fall of 2024.  Prior to joining our team, she taught elementary school and has worked in other office settings.  Wendy is helping streamline our shop and inventory processes by working closely with both departments. When not working, she loves spending time with her two children and her husband.

Contact Us

You Can Reach Out To Us
Contact one of our jewelry professionals at sales@kimballsjewelers.com if you’d like to continue the discussion. We’re here to help.
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