CARE & MAINTENANCE
Yes! We love helping your jewelry shine. Our experts provide professional cleaning and inspections to ensure every piece meets the highest standard before it leaves our store.
Every piece is unique, and some designs require extra care. The best approach is to bring your jewelry in so we can take a close look — we’ll let you know the safest way to clean it and, when appropriate, provide a professional cleaning that keeps it shining beautifully. Your stylist can also offer personalized tips for everyday care based on the metals and gemstones in your piece.
For the best care, jewelry should be the last thing you put on and the first thing you take off. Water, soaps, and chemicals can dull or damage metals and gemstones, so we recommend removing your pieces before washing, swimming, or exercising.
Absolutely! We can repair, resize, and restore your jewelry so it’s always ready to sparkle.
Bring it to us as soon as you are able. We’ll carefully evaluate the piece and recommend the best way to restore it to its original brilliance.
We typically can replace batteries for most watches, but we’ll need to see the watch first to be sure.
While we are not a Rolex authorized retailer, we can work with an authorized service center to ensure your timepiece receives the care it deserves.
Repairs typically take at least one week, depending on the complexity of the piece.