GENERAL FAQ

Quick answers to the most common questions about shopping and services at Kimball’s.

GENERAL QUESTIONS

What’s your mission/purpose?

Kimball’s purpose is to enhance life’s most meaningful moments with experiences and treasures that let those moments shine a little brighter.

Tell us about your team.

From knowledgeable stylists and skilled jewelers to dedicated operations specialists and leaders, we share a passion for caring service and meaningful moments. Together, we bring Kimball’s trusted expertise to every experience—so each moment can shine a little brighter.

What makes Kimball’s different after all these recent changes?

We’re doubling down on what makes Kimball’s special: personalized service, curated selections, and an unwavering focus on our customers. With our new team, refreshed vision, and dedication to your happiness, we’re more ready than ever to support your moments — big and small. 

Why should I choose Kimball’s over your competitors? 

For more than 160 years, Kimball’s has built its reputation on trust, craftsmanship, and genuine care. Our team takes the time to understand your story and style, making every visit a personal and memorable experience.

We offer a curated selection of world-class designers like David Yurman, Mikimoto, and Lagos, along with exclusive collections and custom designs you won’t find anywhere else. Backed by generations of expertise and integrity, Kimball’s is where you can shop with confidence — and celebrate life’s moments beautifully.

What are your store hours?

Kimball’s Jewelers is open Tuesday through Friday from 10:00 AM to 5:30 PM, and Saturday from 10:00 AM to 5:00 PM. We are closed on Sundays and Mondays. Holiday and special events may adjust these hours. We would love to welcome you in when you visit.

Where are you located? 

We are located at 6464 Kingston Pike on top of Bearden Hill. 

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