Danny is a second-generation jeweler and business partners with his wife, Kim, and his father, Jim. He has more than 30 years of business experience inside and outside the jewelry industry, 19 of those with Kimball’s Jewelers. Danny is responsible for the store’s financial management, vendor relations, operations, purchasing, client sales and services, and property management. “I feel blessed to serve the Knoxville community and additional clients across the country on behalf of Kimball’s,” he says.
Caleb was born and raised in Knoxville. He has been in the jewelry business for 14 years, spending seven of those with Kimball’s. Caleb has experience in diamonds, gemstones, and timepieces. He enjoys building relationships while helping customers find the perfect piece of jewelry. Caleb says his favorite Kimball’s moment was taking five months to design a ring around a 7.00ct fancy yellow diamond. The customer’s wife came back into the store in tears of joy!
Born and raised in Maryville, Amber joined the jewelry industry after graduating high school in 2004. She instantly fell in love with the stories behind each piece of jewelry, believing that the underlying sentiment is just as unique as the design itself. Amber is deeply dedicated to providing clients with a warm, fun, and wonderful experience. Her favorite clients are the ones that have no idea what they are looking for, but are trying to accomplish that “wow” factor with their significant other. Amber has more than 10 years of experience in the industry and is DCA certified. She says her favorite Kimball’s moment involved helping create a custom piece from a client’s trio of three-generation heirloom diamond rings. The piece involved incorporating butterfly imagery for the client’s daughter. The finished ring inspired tears of joy.
Rafael, a native of St. Thomas, has more than 38 years of experience in the jewelry industry. His love for artistry and design began at an early age while working for Little Switzerland in the Virgin Islands. Rafael has achieved several certifications in precious metals, diamonds, colored gemstones, and Swiss watches. His belief is that jewelry is an emotional expression of one’s self or the person they are presenting to and should be a representation of how you feel. Rafael says that one of his favorite Kimball’s moments was when a client who purchased his engagement ring from Kimball’s more than 25 years ago brought in his son to pick out an engagement ring. It turns out Kimball’s still had the paperwork from the father’s original ring!
Sydnie, a Tennessee native, started her career in jewelry here at Kimball’s a little over a year ago. Due to her dedication and drive, she has already been promoted to our Assistant Sales Manager and continues to thrive in her new role. Sydnie prides herself on consistently keeping up with the latest trends and designs to be able to share with clients. From the beginning, she has admired the stories and emotions people associate with their jewelry. She enjoys listening to clients talk about some of their favorite pieces and helping them find great new additions!
After spending her early years moving around the country, Tracy returned to Knoxville in 1998 and has called it home since then. Tracy is a new addition to the Kimball’s staff, having recently transitioned from 18 years in the hospitality industry to jewelry sales. The scenery is a bit different, but both industries require loving people and contributing to their joy. Her favorite part of work is the people, interacting with them, hearing their stories, sharing her story with them, and growing stories together. Tracy is our Lagos Brand Ambassador and enjoys working with customers to learn more about our newest brand! Her favorite moments at Kimball’s thus far are seeing many of the faces she has known and loved for years walk through the front doors on Bearden Hill. She would love to help you find a little special something for you or a loved one, and bring a little joy to their day too!
Bo has been a sales professional at Kimball’s Jewelers since 2019. He comes from decades of sales experience in other industries and is excited to meet and build relationships with our customers! Bo enjoys meeting new people and helping them with all their jewelry or timepiece needs. If you need a gift for your significant other, Bo is great at helping find that perfect item that they will love!
Shannon joined Kimball’s Jewelers in the Spring of 2019 after spending the majority of her career in the high fashion handbag industry. She has been quick to embrace all the exclusive brands Kimball’s offers. Shannon prides herself on taking care of our customers before, during, and after the sale. As the David Yurman Ambassador, she can assist in finding your first piece of David Yurman or adding to your ever growing collection! Stop by and see Shannon and let her show you all the new pieces we have in the showroom!
Naquay, known to his coworkers and clients as “Q,” joined the Kimball’s Team in the Spring of 2019. Being a young married man and a father of three, Q loves to assist young new and in love couples find the perfect centerpiece to the beginning of their outward expression of love, the engagement ring. He values the entire process of a quality timepiece from the first mold all the way to the client’s wrist. He is here to assist clients from the beginning to the end of their buying process. Whether it is guiding a customer to an elegant Roberto Coin necklace, a hand crafted Michael M wedding ring set, or the intricacy of a Carl F. Bucherer or Rolex timepiece, Q enjoys the journey with each customer.
Lea Ann has been a part of the Kimball’s family since March of 2013 when she took over the account as the accountant from a local CPA firm. She accepted the position of Controller in April 2017. Lea Ann holds a Master’s of Science in Accountancy degree and brings more than 20 years of experience in accounting, human resources, management, retail, customer service, and strategic planning to Kimball’s.
Jill began working in the jewelry and gemstone industry in 2000, and has vast experience in management, inventory control, quality control, buying, and selling. She is a Certified Gemologist Appraiser in the American Gem Society, a Graduate Gemologist, and a Pearls graduate through the Gemological Institute of America. Jill is Kimball’s Merchandise Manager, where she’s responsible for maintaining vendor relations, providing analyses on store inventory levels, and industry research. Jill says her favorite Kimball’s moment involves a long-time client who visits the shop every Christmas to buy his wife 12 unique gifts. That way, she has something different to open everyday.
Jordan was born and raised in Knoxville, where he graduated from the Webb School of Knoxville in 2011. Following high school, Jordan enrolled at the University of Alabama. He graduated in August, 2015 and joined the Kimball’s team shortly thereafter. In two years, Jordan has completed certified Rolex training, earned his Applied Jewelry Professional degree through the Gemological Institute of America, and is currently working toward his Graduate Gemologist degree. As shop manager, Jordan promises to ensure that every piece of jewelry is cared for and repaired in a timely manner to exceed the highest of any customer’s expectations. Jordan says his favorite Kimball’s moment was helping a college buddy pick out his custom engagement ring!
David has been in the jewelry industry for more than 17 years. He began his career in Tampa, Florida, and quickly gained a passion for craftsmanship. Shortly after, he moved to Nashville where he honed his skills as a diamond and gemstone setter. David then worked in Montana building custom one-of-a-kind pieces. He moved back to Tennessee this year and has found a home here at Kimball’s, where he uses the latest technologies in the jewelry business like a laser welder, CAD/CAM, and a 3D printer. David also has extensive repair knowledge. He says that his favorite Kimball’s moment was the first time he created a custom wedding set for a client.
Chelsea joined the Kimball’s team in the Spring of 2019 as the Inventory Control Specialist. She comes from a bookkeeping and communications background. When not managing our inventory, Chelsea enjoys spending time with her boyfriend and their cats. She is an amazing bargain hunter and will be featured in this year’s Goodwill fashion show!
Beth joined the Kimball’s team in the Spring of 2019 as the Marketing Director. Born and raised in East Tennessee, she is a graduate of the University of Tennessee and has over 25 years of marketing experience. She is thrilled to be a part of the team!