Madison graduated from Maryville College in 2017 with a degree in Marketing. She is the Marketing Assistant for Kimball’s and occasionally helps on the sales floor. Her main responsibilities include assisting with marketing, advertising, social media, and coordinating special events.
Madi has lived in Knoxville since she was five. With three years in the industry, she’s a Certified Diamontologist through GIA and loves working with jewelry. Madi takes pride in being able to make a connection with her customers—especially when she can help them to find the perfect gift for their loved ones! She is new to the Kimball’s family and is excited to be making jewelry dreams come true!
Danny is a second-generation jeweler and business partners with his wife, Kim, and his father, Jim. He has more than 30 years of business experience inside and outside the jewelry industry, 19 of those with Kimball’s Jewelers. Danny is responsible for the store’s financial management, vendor relations, operations, purchasing, client sales and services, and property management. “I feel blessed to serve the Knoxville community and additional clients across the country on behalf of Kimball’s,” he says.
Rafael has more than 35 years of experience in the jewelry industry. His love for artistry and design began at an early age while working for Little Switzerland in the Virgin Islands. Rafael has achieved several certifications in precious metals, diamonds, colored gemstones, and Swiss watches. His belief is that jewelry is an emotional expression of one’s self or the person they are presenting to and should be a representation of how you feel. Rafael says that one of his favorite Kimball’s moments was when a client who purchased his engagement ring from Kimball’s more than 25 years ago brought in his son to pick out an engagement ring. It turns out Kimball’s still had the paperwork from the father’s original ring!
Lauren is a Knoxville native who graduated with a degree in Business and Organization Management. She started working at Kimball’s part time during the holidays, fell in love with the business, and has continued her career ever since. Highly trained in timepieces and precious gems, Lauren keeps up-to-date with the latest jewelry fashion trends and provides a fresh perspective. She says her most memorable Kimball’s moment was when she was able to work with a trusted Rolex representative to bring a long-time client’s “unrepairable” watch back to life! The clients have been dedicated customers ever since.
Caleb was born and raised in Knoxville. He has been in the jewelry business for 14 years, spending seven of those with Kimball’s. Caleb has experience in diamonds, gemstones, and timepieces. He enjoys building relationships while helping customers find the perfect piece of jewelry. Caleb says his favorite Kimball’s moment was taking five months to design a ring around a 7.00ct fancy yellow diamond. The customer’s wife came back into the store in tears of joy!
Born and raised in Maryville, Amber joined the jewelry industry after graduating high school in 2004. She instantly fell in love with the stories behind each piece of jewelry, believing that the underlying sentiment is just as unique as the design itself. Amber is deeply dedicated to providing clients with a warm, fun, and wonderful experience. Her favorite clients are the ones that have no idea what they are looking for, but are trying to accomplish that “wow” factor with their significant other. Amber has more than 10 years of experience in the industry, is DCA certified, and is also the DSA/Ambassador for Lagos. She says her favorite Kimball’s moment involved helping create a custom piece from a client’s trio of three-generation heirloom diamond rings. The piece involved incorporating butterfly imagery for the client’s daughter. The finished ring inspired tears of joy.
Lea Ann has been a part of the Kimball’s family since March of 2013 when she took over the account as the accountant from a local CPA firm. She joined the family as the full-time Controller in April 2017. Lea Ann holds a Master’s of Science in Accountancy degree and brings more than 20 years of experience in accounting, human resources, management, retail, customer service, and strategic planning to Kimball’s. Lea Ann says the her favorite part of working at Kimball’s is the love and support that the Overbey’s have shown to her family.
Christy is a master of all things inventory. At Kimball’s, she handles receiving and labelling of new products, provides customer service support to sales staff, prepares critical inventory to outside vendors, places orders, and aids in shipping to customers throughout the U.S.. She also takes on the responsibility of pearl stringing. One of her favorite Kimball moments was when Danny flew with a client to Julius Klein to pick out a diamond for his custom-designed engagement ring.
Jill began working in the jewelry and gemstone industry in 2000, and has vast experience in management, inventory control, quality control, buying, and selling. She is a Registered Jeweler in the American Gem Society, a Graduate Gemologist, an Accredited Jewelry Professional, and a Pearls graduate through the Gemological Institute of America. Jill is Kimball’s Merchandise Manager, where she’s responsible for maintaining vendor relations, providing analyses on store inventory levels, and industry research. Jill says her favorite Kimball’s moment involves a long-time client who visits the shop every Christmas to buy his wife 12 unique gifts. That way, she has something different to open everyday.
Jordan was born and raised in Knoxville, where he graduated from the Webb School of Knoxville in 2011. Following high school, Jordan enrolled at the University of Alabama. He graduated in August, 2015 and joined the Kimball’s team shortly thereafter. In two years, Jordan has completed certified Rolex training, earned his Applied Jewelry Professional degree through the Gemological Institute of America, and is currently working toward his Graduate Gemologist degree. As shop manager, Jordan promises to ensure that every piece of jewelry is cared for and repaired in a timely manner to exceed the highest of any customer’s expectations. Jordan says his favorite Kimball’s moment was helping a college buddy pick out his custom engagement ring!
David has been in the jewelry industry for more than 17 years. He began his career in Tampa, Florida, and quickly gained a passion for craftsmanship. Shortly after, he moved to Nashville where he honed his skills as a diamond and gemstone setter. David then worked in Montana building custom one-of-a-kind pieces. He moved back to Tennessee this year and has found a home here at Kimball’s, where he uses the latest technologies in the jewelry business like a laser welder, CAD/CAM, and a 3D printer. David also has extensive repair knowledge. He says that his favorite Kimball’s moment was the first time he created a custom wedding set for a client.
Chris was born and raised in Norris, but moved to Portland, Oregon, at a young age. After attending the North West Academy of Fine Arts, he became passionate about the many mediums of art and the underlying creative process. With a background in Photography and Graphic Design, Chris was given the opportunity to challenge his love of creative design and apply his skill set to the jewelry industry. Aside from training as a CAD CAM designer/operator and 3D printing, Chris enjoys learning about and collecting gems, rocks, and Minerals from across the globe. He is continuing his knowledge through the Graduate Gemology course at the Gemological Institute of America. Called back to his roots in Tennessee, he strives continue learning in all avenues he can that will help him become the next generation of well educated Kimball’s team members. Christopher says his favorite Kimball’s moment involved creating a custom engraving for a client as a retirement gift.