Danny is a second-generation jeweler and business partners with his wife, Kim, and his father, Jim. He has more than 30 years of business experience inside and outside the jewelry industry, 19 of those with Kimball’s Jewelers. Danny is responsible for the store’s financial management, vendor relations, operations, purchasing, client sales and services, and property management. “I feel blessed to serve the Knoxville community and additional clients across the country on behalf of Kimball’s,” he says.
Rafael, a native of St. Thomas, has more than 38 years of experience in the jewelry industry. His love for artistry and design began at an early age while working for Little Switzerland in the Virgin Islands. Rafael has achieved several certifications in precious metals, diamonds, colored gemstones, and Swiss watches. His belief is that jewelry is an emotional expression of one’s self or the person they are presenting to and should be a representation of how you feel. Rafael says that one of his favorite Kimball’s moments was when a client who purchased his engagement ring from Kimball’s more than 25 years ago brought in his son to pick out an engagement ring. It turns out Kimball’s still had the paperwork from the father’s original ring!
Born and raised in Maryville, Amber joined the jewelry industry after graduating high school in 2004. She instantly fell in love with the stories behind each piece of jewelry, believing that the underlying sentiment is just as unique as the design itself. Amber is deeply dedicated to providing clients with a warm, fun, and wonderful experience. Her favorite clients are the ones that have no idea what they are looking for, but are trying to accomplish that “wow” factor with their significant other. Amber has more than 10 years of experience in the industry and is DCA certified. She says her favorite Kimball’s moment involved helping create a custom piece from a client’s trio of three-generation heirloom diamond rings. The piece involved incorporating butterfly imagery for the client’s daughter. The finished ring inspired tears of joy.
After spending her early years moving around the country, Tracy returned to Knoxville in 1998 and has called it home since then. Tracy is a new addition to the Kimball’s staff, having recently transitioned from 18 years in the hospitality industry to jewelry sales. The scenery is a bit different, but both industries require loving people and contributing to their joy. Her favorite part of work is the people, interacting with them, hearing their stories, sharing her story with them, and growing stories together. Tracy is our Lagos Brand Ambassador and enjoys working with customers to learn more about our newest brand! Her favorite moments at Kimball’s thus far are seeing many of the faces she has known and loved for years walk through the front doors on Bearden Hill. She would love to help you find a little special something for you or a loved one, and bring a little joy to their day too!
Bo has been a sales professional at Kimball’s Jewelers since 2019. He comes from decades of sales experience in other industries and is excited to meet and build relationships with our customers! Bo enjoys meeting new people and helping them with all their jewelry or timepiece needs. If you need a gift for your significant other, Bo is great at helping find that perfect item that they will love!
Shannon joined Kimball’s Jewelers in the Spring of 2019 after spending the majority of her career in the high fashion handbag industry. She has been quick to embrace all the exclusive brands Kimball’s offers. Shannon prides herself on taking care of our customers before, during, and after the sale. As the David Yurman Ambassador, she can assist in finding your first piece of David Yurman or adding to your ever growing collection! Stop by and see Shannon and let her show you all the new pieces we have in the showroom!
Marcus Flowers recently joined the Kimball’s team after being in management with AT&T for years. When not helping customers at Kimball’s, he enjoys water sports, traveling, and spending time with his family.
Marcus says his favorite part of working at Kimball’s is getting to meet so many wonderful people and building relationships with customers. He looks forward to working with the same customers for many holidays, birthdays, anniversaries, and other special events to come!
Caleb passed away on May 27, 2020. He will forever be in our hearts.
Jordan was born and raised in Knoxville, where he graduated from the Webb School of Knoxville in 2011. Following high school, Jordan enrolled at the University of Alabama. He graduated in August, 2015 and joined the Kimball’s team shortly thereafter. In two years, Jordan has completed certified Rolex training, earned his Applied Jewelry Professional degree through the Gemological Institute of America, and is currently working toward his Graduate Gemologist degree. As shop manager, Jordan promises to ensure that every piece of jewelry is cared for and repaired in a timely manner to exceed the highest of any customer’s expectations. Jordan says his favorite Kimball’s moment was helping a college buddy pick out his custom engagement ring!
Jill began working in the jewelry and gemstone industry in 2000, and has vast experience in management, inventory control, quality control, buying, and selling. She is a Certified Gemologist Appraiser in the American Gem Society, a Graduate Gemologist, and a Pearls graduate through the Gemological Institute of America. Jill is Kimball’s Merchandise Manager, where she’s responsible for maintaining vendor relations, providing analyses on store inventory levels, and industry research. Jill says her favorite Kimball’s moment involves a long-time client who visits the shop every Christmas to buy his wife 12 unique gifts. That way, she has something different to open everyday.
Beth joined the Kimball’s team in the Spring of 2019 as the Marketing Director. Born and raised in East Tennessee, she is a graduate of the University of Tennessee and has over 25 years of marketing experience. She is thrilled to be a part of the team!
Missy spent most of her life in the mountains of Western North Carolina. She says she came to Kimball’s by accident but also says it feels like it was NO accident. Missy applied to a blind ad not having any idea it was Kimball’s Jewelers. After meeting the Kimball’s team, she felt we were the perfect fit for the next step in her life. Missy says she instantly felt like the Kimball’s team was family.
Missy is married with five children and seven grandchildren. She attended the University of Tennessee. She says that once a Vol, always a Vol and she bleeds orange! So, we have another Vol 4 Life on our team!
Having over 20 plus years in the accounting, HR, operations management, and retail/client services areas, Missy takes pride in providing a quality experience for our clients while also taking care of our team.
She is excited to be back in Knoxville and excited to see how the Kimball’s family grows!
David was born in Evansville, Indiana. He learned a lot from his grandfather who is a jeweler in Rockport, Indiana. At the age of eight, his grandfather began teaching him how to carve wood which helped him acquire the skills of creating jewelry from carving waxes. David says he would sit and watch his grandfather work for hours and, at the age of 13, his grandfather gifted him his own jewelry bench.
When he started high school he took a jewelry class. While in high school he entered a contest with one of his jewelry designs at the Evansville Museum for three dimensional arts and won first place and a merit award from the University of Southern Indiana.
David started working at 17 years old for Brinker’s Jewelers in Evansville, Indiana where he worked for the next 25 years. He then moved to Phoenix, Arizona and worked for Coffin & Trout Jewelers but he and his family felt drawn back east and he took a job with Kimball’s in early September.
He loves being outdoors traveling and seeing new places. He loves photography which he did professionally for 13 years. He had his own studio and was voted best photographer in Evansville by Evansville Living magazine!
David has been married for 25 years and has three children ages 16, 19 and 20.