Danny is a second-generation jeweler and learned the business from his father, Jim. He has more than 30 years of business experience inside and outside the jewelry industry, 19 of those with Kimball’s Jewelers. Danny is responsible for the store’s financial management, vendor relations, operations, purchasing, client sales and services, and property management. “I feel blessed to serve the Knoxville community and additional clients across the country on behalf of Kimball’s,” he says.
Jordan was born and raised in Knoxville, where he graduated from the Webb School of Knoxville in 2011. Following high school, Jordan enrolled at the University of Alabama. He graduated in August, 2015 and joined the Kimball’s team shortly thereafter. Jordan has completed certified Rolex training, earned his Applied Jewelry Professional degree through the Gemological Institute of America, and is currently working toward his Graduate Gemologist degree. Jordan says his favorite Kimball’s moment was helping a college buddy pick out his custom engagement ring!
Rafael, a native of St. Thomas, has more than 38 years of experience in the jewelry industry. His love for artistry and design began at an early age while working for Little Switzerland in the Virgin Islands. Rafael has achieved several certifications in precious metals, diamonds, colored gemstones, and Swiss watches. His belief is that jewelry is an emotional expression of one’s self or the person they are presenting to and should be a representation of how you feel. Rafael says that one of his favorite Kimball’s moments was when a client who purchased his engagement ring from Kimball’s more than 25 years ago brought in his son to pick out an engagement ring. It turns out Kimball’s still had the paperwork from the father’s original ring!
Bo has been a sales professional at Kimball’s Jewelers since 2019. He comes from decades of sales experience in other industries and is excited to meet and build relationships with our customers! Bo enjoys meeting new people and helping them with all their jewelry or timepiece needs. If you need a gift for your significant other, Bo is great at helping find that perfect item that they will love!
Shannon joined Kimball’s Jewelers in the Spring of 2019 after spending the majority of her career in the high fashion handbag industry. She has been quick to embrace all the exclusive brands Kimball’s offers. Shannon prides herself on taking care of our customers before, during, and after the sale. She is also our “Chief Fun Officer” for the store bringing ideas on how to make employees and customers alike have a more enjoyable time at Kimball’s Jewelers! Stop by and see Shannon and let her show you all the new pieces we have in the showroom!
Jill began working in the jewelry and gemstone industry in 2000, and has vast experience in management, inventory control, quality control, buying, and selling. She is a Certified Gemologist Appraiser in the American Gem Society, a Graduate Gemologist, and a Pearls graduate through the Gemological Institute of America. Jill is Kimball’s Merchandise Manager, where she’s responsible for maintaining vendor relations, providing analyses on store inventory levels, and industry research. Jill says her favorite Kimball’s moment involves a long-time client who visits the shop every Christmas to buy his wife 12 unique gifts. That way, she has something different to open everyday.
Beth joined the Kimball’s team in the Spring of 2019 as the Marketing Director. Born and raised in East Tennessee, she is a graduate of the University of Tennessee and has almost 30 years of marketing experience. She embraced the jewelry industry and earned her Applied Jewelry Professional degree from the Gemological Institute of America. Beth says her favorite part of working at Kimball’s is seeing the joy on a customer’s face when they find the perfect piece of jewelry!
Missy spent most of her life in the mountains of Western North Carolina. She says she came to Kimball’s by accident but also says it feels like it was NO accident. Missy applied to a blind ad not having any idea it was Kimball’s Jewelers. After meeting the Kimball’s team, she felt we were the perfect fit for the next step in her life. Missy says she instantly felt like the Kimball’s team was family.
Missy is married with five children and seven grandchildren. She attended the University of Tennessee. She says that once a Vol, always a Vol and she bleeds orange! So, we have another Vol 4 Life on our team!
Having over 20 plus years in the accounting, HR, operations management, and retail/client services areas, Missy takes pride in providing a quality experience for our clients while also taking care of our team.
She is excited to be back in Knoxville and excited to see how the Kimball’s family grows!
Jana spent much of her adult life working at a local college as an athletic trainer. In 2020, she decided to change career paths and go to Jeweler’s School! Her father had been a jeweler and she had always felt a pull toward the industry and finally made the leap. She officially joined the Kimball’s Team in August, then attended jeweler’s school, and transitioned to our shop in November 2020.